Since offices reopened, there has naturally been a much greater focus on health and safety. Office managers everywhere have deployed one-way corridors, anti-viral disinfectant wipes, and daily temperature checks in order to ensure that those who have returned to the office feel safe. Globally, businesses have learned to cope with these adverse circumstances, but there are other lessons from the past year that we should use to refresh the workplace as well. Against most expectations, a year of working from home actually increased the trust between people and their employers, as a “we’re all in this together” mentality took over. Productivity remained high, or increased, and the way was paved for a new approach that recognizes that people are critical to an organizations’ long-term survival. Importantly, BSI’s Organizational Resilience Index 2021 found that organizations that prioritized the health, safety and wellbeing of employees, clients and communities over the last […]

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